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BAJACYCLES POLICIES
If you have any questions or concerns regarding your product, please feel free to contact us by email or phone:
Email: sales@bajacycles.com Phone: (619) 291-0966 Fax: (619) 291-0962
- All prices displayed on this web site are subject to change at any time. Prices may be changed at any time and without notice.
- If we send you the wrong product, we will credit you back for the return ground shipping, but we will not pay for return shipping.
- We try to have accurate inventory levels in our site. Offering of substitutes will be at the discretion of Bajacycles.
- Each manufacturer has their own warranty policies. Any defect or return will require an exchange or return with the manufacturer. Bajacycles does not directly offer any type of warranty for any items sold.
- No item will be accepted for return that has been mis-packed by the sender. Any item that is damaged in transit due to poor packaging will either be refused or sent back to the sender.
- No clothing item may be returned without all packaging, tags, extra pieces, etc.
- Under no circumstances may a clothing item be returned or exchanged that shows any sign of wear, use or damage. This includes items which are purchased in our retail store and worn leaving the store.
- Special order and close-out items may not be returned or exchanged.
- Special order items require a 50% deposit at the time the item is ordered and 50% when the item is in stock.
- Billing: Orders are usually charged within one business day of your order being placed. If an item of your order is in backorder, then you will be charged until all items are in stock and ready to ship.
- If a back order occurs any customer may call or email to either wait for the back ordered item, cancel or change your order.
- No item may be returned which shows any signs of use or wear.
- There will be NO credit for shipping and handling amounts of any order.
- Shipping fees are not refundable under any circumstances.
- Shipping: All orders ordered AFTER 1 P.M. Pacific Time, will be shipped until next business day.
- All orders placed AFTER 1 P.M.Pacific Time Friday thru Monday, will be shipped on Tuesday.